Privacy policy

ARTICLE 1 INTRODUCTION

Ensuring the privacy of visitors to www.muffinandlucys.com is very important for us. That is why we describe in our privacy policy what information we collect, how we use this information and how we keep this information safe while using Muffin & Lucy’s.

 ARTICLE 2 PERMISSION

By using the information and services on www.muffinandlucys.com you agree with our privacy policy and the conditions that we have included.
 By providing us with your personal information, you will be treated as a person who has given permission for the disclosures referred to in this policy. If you do not agree with these terms and conditions, then you should not use this website.

ARTICLE 3 CONTACT DETAILS

If you have any questions about our privacy policy, please contact us.
Muffin & Lucy’s is provided by:
MW Van Raemdonck Silke
Kallobaan 51
9120 Beveren-Waas
BELGIUM
info@muffinandlucys.com
+32474560847

ARTICLE 4 INFORMATION THAT WE MAY COLLECT

1. PERSONALLY IDENTIFIABLE INFORMATION (PII)

By using www.muffinandlucys.com we may ask you to provide us with certain Personally Identifiable Information that may be used to contact you or to identify you. This includes, but is not limited to, your name, e-mail address, telephone number and postal address. This information is used to process and personalise your orders when you purchase goods or services from us, for marketing purposes or just to implement the agreement.

We do not use or disclose your collected personal information for other purposes without first obtaining your permission, unless when required by law.

2. DEVICE INFORMATION

www.muffinandlucys.com uses various techniques to track who visits the website, how the visitor behaves on the website and which pages he or she visited. This is a common way of working for websites, because it provides information that contributes to the quality of the user experience. The information we register via cookies consists of, among other things, IP addresses, the type of browser and the pages visited.

We also monitor where visitors visit the website for the first time and from which page they leave. We keep this information anonymously and it is not linked to other personal information. The information is recorded, used and checked for anonymous statistical purposes, for enforcement of the privacy policy and to facilitate user disputes. The data can also be used to investigate the responsibility in case of computer crime that damages the website.

 3. USE OF COOKIES

We use cookies to store data whilst you visit www.muffinandlucys.com. We do this to gather information about the pages users visit on our website, to keep track of how often visitors come back and to see which pages are doing well on the website. We also keep track of what information the browser shares.

4. DISABLE COOKIES

You can choose to disable cookies. This offers you the possibility to use the capabilities of your browser. we recommend you to install a plug-in that will delete cookies after your visit.
You can find more information about these options on the website of the provider of your browser.

 We may disclose the information collected above if required by law or in the sincere belief that such disclosure is reasonably necessary to respond to subpoenas, court orders or other legal proceedings.

 We may also disclose the above-mentioned gathered information to law enforcement officers or others, in the sincere belief that such disclosure is reasonably necessary to: maintain our Privacy Policy; respond to claims that posting a message or other content is in violation of the rights of third parties; or to protect our rights.

 ARTICLE 5 DATA ENCRYPTION AND STORAGE

 Muffin & Lucy’s uses SSL encryption technology. Your communication with us is only transferred as encrypted data. We use computer safeguards such as firewalls and data encryption, we require physical access controls to our buildings and files, and we authorise access to personal information only for those employees who need to fulfill their job responsibilities.

 We store and process your personal data in the first place in the EU / European Economic Area ("EEA"). If we transfer your personal data outside the EEA, it is because you have consented to this or because we have a legal reason to do so.
We do not store your personal information for longer than required.

ARTICLE 6 SERVICE PROVIDERS

Muffin & Lucy’s shares your personal information with third parties to facilitate our service. These services include, but are not limited to:
  • Providers of payment services
  • Delivery services
  • Administration and invoicing services
  • Marketing services

Our agreements stipulate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.

ARTICLE 7 LINKS TO OTHER WEBSITES

Muffin & Lucy’s may contain links to other websites which do not fall under our management. We accept no responsibility or liability for the content, privacy policy, practices and availability of third party websites. We strongly encourage you to review the privacy policy of every website you visit before sending personal information. You are also advised to go through the legal policy of such websites before you enter into transactions via such websites. We are not responsible for the operation of such websites. We are in no way liable for errors in payment amounts, methods, technical problems with payments, etc.

ARTICLE 8 PROTECTION OF CHILDREN

We recognise the importance of protecting the privacy and safety of children. Our website and all available services on this website are not aimed at children under the age of 13. We do not knowingly collect information about children. A parent or guardian of a child can contact us if he / she discovers that a child under the age of 13 has provided us / her with personal information so that we can take appropriate measures. If you are under the age of 13, please do not send us your personal information (e.g. your name, address and e-mail address) as you are not legally entitled to enter into an agreement with us. If you are under the age of 13 and you want to ask a question or use this website in any case for which you need to provide your personal information, ask your parent or guardian to do this on your behalf.

ARTICLE 9 INDEMNITIES

We are not responsible for invalid destinations, shipping errors or corruption, interception or security of user data. You agree that we can not and do not guarantee that the website will be free of viruses, worms, Trojans or other code that exhibits polluting or destructive properties.
 
You understand and agree that we do not warrant that the site is uninterrupted or error-free and that we have no control over third-party networks, and that delays and disruptions of other network transfers are completely beyond our control.
You agree that we accept no responsibility for the accuracy, integrity, quality completeness, usability or value of content, data, documents, graphics, photographs and information.

ARTICLE 10 YOUR RIGHTS

Under the General Data Protection Regulation (GDPR) 2018 (AVG), you have a number of rights with regard to your personal data.
  • You have the right to request a copy of the information we hold about you, free of charge.
  • You have the right to correct data that we have about you which is incorrect or incomplete.
  • Where applicable, you have the right to block or delete your data. (the right to be forgotten)
  • You have the right to limit processing, objection and data portability.
  • You have the right to file a complaint with a supervisory authority.

 ARTICLE 11 VARIOUS PROVISIONS

 If any part of this document is deemed invalid or unenforceable, that part will be interpreted in a manner that complies with the applicable legislation to reflect the original intentions of the parties as closely as possible, and the remaining parts will remain fully in force.
It is agreed that all matters relating to the use of the Muffin & Lucy’s website are governed by the laws of the Kingdom of Belgium and related EU legislation, including but not limited to the General Data Protection Regulation (GDPR) 2018 (AVG).

It is agreed that the exclusive personal jurisdiction of the Courts in the Kingdom of Belgium applies to all disputes arising from this agreement or the performance of the obligations below.

You agree not to transfer this privacy policy in whole or in part; any attempt to do so is invalid.

All conditions which deviate from this privacy policy in a written or electronic communication made by you are invalid.

 ARTICLE 12 CHANGES TO THIS PRIVACY POLICY

This Privacy Policy can be changed by us at any time. Changes to this Privacy Policy are effective when placed on this page.